the estimated shipping time is 2 weeks in North America.
Plantish does not accept returns as returned inventory in the US alone creates over 15 million tons of carbon dioxide emissions annually.
If the tracking number status is delivered, we unfortunately won't be able to cover stolen or misplaced packages. However, if there're issues with products, please don't hesitate to email us at support@thebearandbelle.com. We will address these on a case-by-case basis.